RETURNS Policy

  • We will accept all approved returns. Authorized returns are approved returns after contacting us and receiving an approval of return.
  • All authorized returns are accepted as long as the request is made to return the item within 14 days of receiving the merchandise.
  • Once approved we will generate a shipping label at your expense (prepaid label amount will be substracted from order amount), we will email you with the label attached.
  • Just print the label, attach it to any box/package and return the items.
  • You will have 3 days to send the item back for full refund once you receive the free return label.
  • Once we receive the items back we will process the return and refund the balance back to your account or payment method used at the time of checkout. 
  • Please note return labels are available for items being shipped within 48 continental states only.
  • Please contact us here Service@smartorbs.com to receive an RMA# for your return.
  • Please include your Order#, items returning, and the reason for the return.
  • Once confirmed, our customer service will contact you with a decision and steps about the process
Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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